Who We Are

Our competitive economic system makes it essential that we place constant and primary focus on satisfying the needs of our customers. We should not lose sight of the fact that it is the customer who pays everyone’s salary and who decides whether the business is going to succeed or fail. Everyone in the organization should realize that the customer comes first and that every customer is important.

All of our products and services should:

• Provide clear value
• Serve a useful and constructive purpose
• Offer an honest representation of quality and quantity
• Be presented in a friendly and courteous manner

We believe in the dignity of honest work and that working toward company goals should provide support and opportunity for each member of the organization to establish and progress toward personal goals.

The Andersons is committed to being accepting and inclusive while reflecting the diversity of our communities. Opportunities for employment and advancement are available to all qualified candidates, without discrimination. We are committed to providing a work environment that is free from all forms of harassment.

Each position in the company is important to our success, and we recognize the worth and dignity of every individual. We strive to treat each person with respect and to utilize their unique talents. We believe differences in people are a strength when they are focused on a common goal. Each employee of The Andersons has a responsibility to cultivate an environment in which differences are truly valued and respected.

If our company is to continue to thrive, a return on investment is essential. We are, therefore, committed to a strong and aggressive pursuit of profit and growth. Growth in total shareholder value must occupy a position of central focus if we are to succeed in our competitive environment, consistent with our responsibilities to our other stakeholders. We intend our growth to be focused and disciplined. We also feel that ownership by those who work for the company is important and we welcome investment in the company by our employees.

We recognize the right of shareholders to be well informed and we are committed to meeting this need through press releases, quarterly financial reports, annual meetings, and other appropriate means.

We are a company of high ethical standards and are committed to communicating our financial reports with a spirit of transparency so shareholders can make informed decisions.

The primary focus of our company is service to our customers. If we are successful in providing our customers with products and services that are of clear value, we have fulfilled an important aspect of meeting our obligations to the communities in which we live and do business. We believe, however, that both individually and collectively, our community obligations extend considerably further.

We feel we should generously share our time, talents, and financial resources in pursuit of solutions to our social problems and in support of other worthwhile community endeavors. We also encourage and stimulate others, including our employees, to do the same.